Size Guarantee
Size Guarantee Policy:
At Steadfast Seven, we're committed to ensuring our customers get the perfect fit. Our Size Guarantee Policy is designed to provide peace of mind when shopping for shoes and clothing online.
One-Time Free Size Exchange:
- We offer a one-time free size exchange for shoes and clothing items.
- This guarantee applies within seven days of receiving your order.
How to Request a Size Exchange:
To initiate a free exchange, please email support@steadfastseven.com with the following information:
- Reason for the size issue (e.g., too small, too big, too narrow)
- The new size you're requesting
- Your name and order number
Important Notes:
- Size exchange requests that differ by more than 2 sizes from the original order are not eligible for free exchange.
- To minimize sizing issues, we provide detailed sizing charts on each product page. We strongly recommend consulting these before placing your order.
Exclusions:
- This guarantee is limited to one free exchange per shoe or clothing order.
- After 7 days from receipt of your order, standard return and exchange policies apply.
For Ineligible Products:
If your item is not eligible for a free size exchange, please contact us at support@steadfastseven.com. We'll work with you to find the best solution.
At Steadfast Seven, we're dedicated to your satisfaction. Our Size Guarantee Policy is designed to make your online shopping experience as risk-free and enjoyable as possible.
For any questions or concerns about our Size Guarantee Policy, please don't hesitate to contact our customer support team at support@steadfastseven.com.